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Getting Started

Logging in & UI basics

Sign in, switch language, and find your way around the shared application frame.

Logging in

  1. Open the eClear portal in your browser and accept or decline cookies.
  2. Enter your e-mail address and password.
  3. Click Anmelden / Sign in.

Login page

Switching the language

The portal starts in German. Use the flag selector at the top right of the login form (and later the flag selector inside the application) to switch between German and English. Table content in the assignment screens has its own language selector, so you can e.g. use an English UI with German product texts.

After signing in you land in the module you used last. Click VAT classification in the left navigation to open this module.

A note on the name

Depending on your version, this module may appear as VATRules & CustomsAI in the left navigation and breadcrumb. It is the same module this guide refers to as VAT classification throughout.

Finding your way around

Every screen shares the same frame:

ElementWhereWhat it does
Module navigationleft sidebarSwitches between eClear modules (Dashboard, FileVAT, ClearVAT, CheckVAT, ClearCustoms, VAT classification). Modules you have not subscribed to are greyed out.
Session timertop right (e.g. 29:40)Counts down your session. When it reaches zero you are logged out automatically; any activity resets it.
Datetop rightToday's date.
Full-screen buttontop right monitor iconToggles full-screen mode.
Notifications belltop rightOpens recent system notifications.
User menutop right avatarManage Profile and Logout.
Light / Darkbottom leftSwitches the colour theme.
Breadcrumbtop of the content areaShows where you are inside the module and lets you jump back, e.g. VAT classification → Bulk Upload.

Session timeout

The session timer at the top right (about 30 minutes) logs you out when it runs down. Long forms such as manual product creation are not auto-saved, so save your work before taking a break.

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