Reference
Status reference
The five assignment statuses and the actions that move between them.
The five statuses
| Status | Chip colour | Meaning | Shown in view |
|---|---|---|---|
| Unassigned | yellow | No product class yet. VAT rates fall back to the standard rate. | Unassigned Products |
| Rejected | yellow (with partial code) | Has a class, but it is insufficient for all countries — or it was rejected/reconfirmed by a user. Needs re-work. | Unassigned Products |
| Assigned | blue | Auto-assignment found a sufficient class; waiting for human review. | Assigned Products |
| Approved | green | Class confirmed by a human. Returns classified VAT rates. | Approved Products |
| Denied | red | Excluded from classification for compliance reasons. | Denied Products |
Note
The Unassigned Products tile and view include both Unassigned and Rejected products — everything that still needs a (better) class.
Actions and their effect
| Action | Available on | Resulting status |
|---|---|---|
| Assign (sufficient class) | Unassigned, Rejected | Approved |
| Assign (insufficient class) | Unassigned, Rejected | Rejected |
| Approve | Assigned | Approved |
| Reject | Assigned, Approved | Rejected |
| Unassign | Assigned, Approved, Rejected | Unassigned |
| Deny | Unassigned, Assigned, Approved, Rejected | Denied |
| Reconfirm | Denied | Rejected |
Rules of thumb:
- Only humans reach Approved — auto-assignment stops at Assigned.
- Deny requires a mandatory reason; for all other actions the reason is optional (but recommended — it shows up in the history).
- Every action is recorded in the assignment history with user, timestamp and reason.